Frequently Asked Questions
Everything you need to know about our Dubai document clearing and cleaning services.
How long does document and visa processing take in Dubai?
Standard employment and family visa processing usually takes 3 to 5 working days depending on medical fitness test results and GDRFA approvals. Urgent processing options are available upon request.
What documents do I need to provide for visa or license renewal?
Requirements vary by service. Typically, passport copy, existing visa/Emirates ID copy, passport-sized photo, and trade license copy (for business services) are needed. Our team provides an exact checklist upfront.
Are cleaning supplies and equipment provided by your team?
Yes. Our professional cleaners arrive fully equipped with all necessary eco-friendly cleaning detergents, vacuum cleaners, mops, microfibers, and specialized machinery.
How far in advance should I book a cleaning service?
We recommend booking 24 hours in advance. However, same-day bookings are often available based on schedule availability.
What is your cancellation or rescheduling policy?
You can reschedule or cancel free of charge up to 6 hours prior to your scheduled service slot.
What payment methods do you accept?
We accept credit/debit cards, online bank transfers, and cash upon completion or document collection.
Do you offer document pickup and delivery across Dubai?
Yes, we offer complimentary secure courier pickup and return for all your physical documents, certificates, and passports anywhere in Dubai.
Which areas in Dubai do you service?
We cover all major Dubai districts including Dubai Marina, JLT, Downtown, Business Bay, JVC, Al Barsha, Deira, Arabian Ranches, Palm Jumeirah, and surrounding areas.
Still have questions?
Our Dubai team replies on WhatsApp within 15 minutes. Or send us a quick quote request.
Ready when you are
Get a transparent, no-obligation quote for documents, cleaning, or both — within 30 minutes.